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Degraded

Degraded debit transfer and card authorization

Jul 18 at 04:30pm PDT
Affected services
https://api.astra.finance

Resolved
Jul 19 at 06:30am PDT

Confirming all systems are fully operational. This incident is fully resolved.

Updated
Jul 19 at 06:24am PDT

Debit transfers returned to operational starting at 6:24a PT. We are currently not receiving the same errors present during this incident. Leaving this update as degraded until we have a full all clear.

Updated
Jul 19 at 05:16am PDT

We have confirmed that the underlying issue is connected to Crowdstrike's global outage. Our bank partner continues to work to resolve the issue. Debit transfers are degraded. ACH transfers continue to be fully operational and were unaffected.

Updated
Jul 18 at 08:58pm PDT

Our banking partner has resolved the issue. We are seeing performance for debit transfers and card authorizations return to normal.

Updated
Jul 18 at 06:45pm PDT

Our banking partner has identified the issue and is working to resolve as quickly as possible. Further updates will be provided as they continue to make progress.

Created
Jul 18 at 04:30pm PDT

We are experiencing degraded performance processing debit transfers and authorizing cards. We are currently in contact and actively working with our banking partner to resolve.