Degraded debit transfer and card authorization
Resolved
Jul 19 at 06:30am PDT
Confirming all systems are fully operational. This incident is fully resolved.
Affected services
Updated
Jul 19 at 06:24am PDT
Debit transfers returned to operational starting at 6:24a PT. We are currently not receiving the same errors present during this incident. Leaving this update as degraded until we have a full all clear.
Affected services
Updated
Jul 19 at 05:16am PDT
We have confirmed that the underlying issue is connected to Crowdstrike's global outage. Our bank partner continues to work to resolve the issue. Debit transfers are degraded. ACH transfers continue to be fully operational and were unaffected.
Affected services
Updated
Jul 18 at 08:58pm PDT
Our banking partner has resolved the issue. We are seeing performance for debit transfers and card authorizations return to normal.
Affected services
Updated
Jul 18 at 06:45pm PDT
Our banking partner has identified the issue and is working to resolve as quickly as possible. Further updates will be provided as they continue to make progress.
Affected services
Created
Jul 18 at 04:30pm PDT
We are experiencing degraded performance processing debit transfers and authorizing cards. We are currently in contact and actively working with our banking partner to resolve.
Affected services